PLEASE TAKE A MOMENT TO READ THESE TERMS OF SERVICE CAREFULLY BEFORE USING OUR WEBSITE.
Welcome to Mober. These Terms and Conditions (“Terms”) govern your access to and use of our website located at [https://mober.co] and any associated domains, subdomains, software platforms, content, and services we operate or provide (collectively, the “Website” or “Services”).
By accessing, browsing, booking a session, downloading resources, or using any part of our Website or Services, you agree to be legally bound by these Terms, along with our [Privacy Policy] and any other guidelines or agreements we present to you (collectively, the “Agreement”).
If you do not agree to these Terms, you must not access or use our Website or Services.
Throughout these Terms:
• “Mober,” “we,” “us,” or “our” refers to Mober Pty Ltd, the owner and operator of the Website and Services.
• “You” or “your” refers to any visitor, user, client, customer, or entity who accesses or uses the Website or Services in any capacity.
We reserve the right to update or amend these Terms at any time. Updates will be effective from the date of publication on the Website. Your continued use of the Website after any changes constitutes acceptance of those changes.
You may access and use the Website and Services only if you meet the following conditions:
• You are at least 16 years of age, or the minimum legal age in your jurisdiction to form a binding contract.
• If you are under the legal age of majority in your jurisdiction, your use of the Website must be supervised and approved by a parent or legal guardian.
• You have the legal capacity and authority to enter into these Terms on behalf of yourself or any entity you represent.
You may access the Website as a visitor or engage with Mober as a client or user of our Services. We may limit or restrict access to certain areas, features, or content at our discretion, especially where registration, payment, or qualification is required.
We reserve the right to:
• Suspend or terminate your access to the Website or Services at any time, with or without notice, if we believe you have violated these Terms or any applicable laws.
• Deny access to any person, business, or IP address that we determine may pose a risk to Mober’s integrity, security, or reputation.
Use of the Website or Services is void where prohibited by law.
Mober provides marketing, content, educational and automation services purpose-built for mortgage brokers, asset finance brokers, and professionals in the financial services industry.
Our services include, but are not limited to:
• Paid advertising strategy and campaign management (e.g. Facebook, TikTok, Google)
• Social media content creation, editing, and scheduling
• Funnel design, landing page builds, and digital lead capture tools
• CRM and automation system setup, including email/SMS workflows and client journeys
• AI tools, chatbots, review-generation systems, and referral programs
• On-demand creative support, offer structuring, and campaign strategy
• Free and paid downloadable resources, guides, and consultation bookings
All service details are outlined on our Website or communicated directly to you during onboarding.
While Mober strives to deliver outcomes aligned with your business objectives, we do not guarantee specific results, including lead volume, sales conversion rates, ad performance, or business growth. Performance is influenced by factors beyond our control, including your sales process, market conditions, product quality, and client follow-up.
Use of our Services is at your own risk. You are responsible for reviewing all strategies, creatives, and campaigns before they are launched and for complying with all applicable advertising, finance, and privacy regulations.
You agree to use the Website and Services only for lawful purposes, in accordance with these Terms, and in a manner that does not infringe the rights or restrict the use and enjoyment of others.
You must not:
• Access or use the Website in any way that violates any applicable law or regulation
• Attempt to interfere with the security or integrity of the Website, our systems, or our Services
• Engage in any unauthorised data collection including scraping, crawling, or use of bots, spiders, or similar tools
• Upload or transmit viruses, malware, or any code designed to harm or disrupt any software, hardware, or communications network
• Attempt to gain unauthorised access to any part of the Website, other user accounts, or restricted areas
• Misrepresent your identity, affiliation, or authority to act on behalf of another party
• Use the Website to defame, harass, abuse, or threaten others, or to distribute any illegal, misleading, or offensive content
You also agree not to:
• Attempt to reverse engineer, decompile, or disassemble any aspect of our platform or underlying systems
• Copy, duplicate, or resell any part of the Website or Services without express written permission from Mober
• Use our Website or Services to promote or facilitate activities that violate any advertising platform terms (e.g., Meta, Google), finance laws, or consumer protection regulations
Mober reserves the right to monitor usage, investigate suspected violations, and block or restrict access to any user who breaches these Terms.
All content, materials, and systems made available on or through the Website and Services (including but not limited to text, graphics, logos, icons, videos, scripts, source code, software, strategies, page layouts, images, animations, automations, templates, and downloadable files) are the intellectual property of Mober Pty Ltd or its licensors. They are protected under Australian and international copyright, trademark, and other intellectual property laws.
You may not:
• Copy, reproduce, modify, republish, upload, post, transmit, or distribute any content or materials without express written permission from Mober
• Use any of Mober’s branding, names, product structures, content formats, or visual assets for commercial purposes without approval
• Reverse engineer, clone, or resell our systems, strategies, or proprietary methods in any form
The compilation of all content on the Website, including its design, structure, and layout, is the exclusive property of Mober.
Trademarks
All logos, product names, and trade names appearing on the Website (collectively, “Marks”) are either owned by Mober or used under valid license. You may not use any Marks without prior written consent from Mober or the respective trademark holder. Any unauthorised use may constitute trademark infringement under applicable law.
Client Materials
If you submit materials to Mober (e.g. logos, brand assets, ad copy), you grant us a non-exclusive, royalty-free license to use those materials solely for the purpose of delivering the Services.
Mober retains the right to showcase non-confidential campaign work or performance results for promotional purposes unless otherwise agreed in writing.
You may choose to submit materials to Mober through the Website, during consultations, or via other communication channels, including, but not limited to: text, designs, brand guidelines, feedback, testimonials, creative ideas, suggestions, or improvements (“Submissions”).
By making any Submission, you:
• Confirm that you have the right to share that material and are not infringing on any third-party rights
• Grant Mober a non-exclusive, worldwide, perpetual, royalty-free, irrevocable license to use, reproduce, modify, adapt, publish, translate, and display such material for any purpose related to the operation, promotion, or improvement of our Services
• Waive any moral rights or claims of attribution you may otherwise assert over the content
Submissions are not treated as confidential unless expressly agreed to in writing. We are not obligated to review, respond to, or act upon any ideas or feedback, and submission does not entitle you to compensation.
Uploading Client Materials
If you provide any assets (e.g. brand files, video clips, logos, or ad copy) to be used in the delivery of our Services:
• You remain the owner of those assets
• You grant us the right to use them solely in connection with the services you’ve engaged us to deliver
• You are responsible for ensuring you have all necessary rights, licenses, and permissions to use and share them
Unless otherwise agreed in writing, you grant Mober permission to feature your name, logo, testimonial, and campaign results (e.g. ad performance, reach, engagement, lead volume) as part of our public marketing, including on our Website, social media, and sales materials. You may withdraw this permission at any time by notifying us in writing.
Mober offers complimentary strategy sessions, downloadable resources, and other informational offers through the Website. By submitting your details to book a session or access a resource, you agree to the following:
Accuracy of Information
You confirm that all information you provide, including your name, contact details, and business information, is current, accurate, and complete. You understand that inaccurate or misleading details may result in cancellation or denial of access.
Use of Information
Your personal information will be used in accordance with our [Privacy Policy], including:
• Contacting you about your booking or enquiry
• Providing follow-up resources or recommendations
• Offering relevant services aligned with your request
We do not sell or rent your information. However, by submitting a request, you consent to receive relevant communication from Mober. You may unsubscribe at any time.
Technology Requirements
You are responsible for ensuring you have the necessary internet connection, device, browser, and software required to participate in any online consultation, video call, or interactive session with Mober.
We are not liable for missed sessions, delays, or technical issues resulting from your device, software, or internet access.
No Obligation
Booking a strategy session or downloading a resource does not obligate you to purchase our services, and Mober reserves the right to decline any session request at our discretion.
All information provided by Mober, whether through the Website, social media, marketing content, downloads, or consultations, is for general informational purposes only. It is not intended as financial advice, legal advice, credit assistance, or professional guidance.
Nothing provided by Mober should be relied on as a substitute for your own independent judgment or advice from qualified professionals such as licensed mortgage brokers, financial advisors, legal practitioners, or accountants.
No Earnings or Performance Guarantees
Mober does not make any guarantees regarding leads, sales, revenue, return on ad spend, or business performance. Results may vary based on a wide range of factors, including your offer, sales process, budget, location, follow-up systems, industry competition, and internal execution.
Any testimonials, case studies, or examples shared are for illustrative purposes only. They reflect individual client experiences and do not represent typical results. We do not verify the accuracy of all user-submitted claims or performance data.
Use of our Services is entirely at your own risk.
Mober does not guarantee the success, performance, or specific outcomes of any marketing campaign, automation setup, strategy, or system we provide.
Performance results depend on many factors outside of our control, including your sales process, product quality, market conditions, advertising budget, speed of implementation, and internal decision-making.
You acknowledge and agree that:
• Outcomes such as leads, revenue, client acquisition, or business growth are not promised
• Any projections, case studies, or testimonials are illustrative only and do not represent typical results
• Your use of our services is at your own risk and requires your own ongoing effort and judgment
You accept full responsibility for evaluating the suitability of our strategies for your business before acting on them.
To the maximum extent permitted by law, Mober and its directors, employees, contractors, partners, and affiliates are not liable for any loss or damage you may suffer in connection with your use of the Website, Services, or any information provided.
This includes, but is not limited to:
• Loss of profits, income, revenue, or opportunity
• Loss of data or business interruption
• Errors, delays, system failures, or downtime
• Reliance on strategies, content, or advice
• Third-party platform issues or account bans
• Software bugs or unintended outcomes from automation or CRM setups
You acknowledge that you use Mober’s Website and Services at your own risk. You are solely responsible for evaluating the suitability of our services for your business and for verifying the accuracy of any outputs or suggestions before acting on them.
Nothing in these Terms excludes any rights you may have under the Australian Consumer Law. If any liability cannot be lawfully excluded, Mober’s total liability to you is limited, at our option, to the resupply of the services or the amount you paid us in the 30 days before the issue occurred.
You agree to indemnify, defend, and hold harmless Mober, its directors, employees, contractors, partners, and affiliates from and against any and all claims, demands, losses, damages, liabilities, and expenses. This includes reasonable legal fees and costs that arise directly or indirectly from:
• Your access to or use of the Website or Services
• Your breach of these Terms or any applicable law
• Your misuse of any strategy, content, template, or automation provided by Mober
• Any infringement of intellectual property rights by you or anyone using your access
• Any claims or disputes between you and your clients or customers
• Any issues resulting from your failure to comply with third-party platform rules or advertising policies
This indemnity applies whether the claim arises under contract, tort, statute, or any other legal theory and survives termination of your access to the Website or Services.
You agree to cooperate with us, at your expense, in the defence or settlement of any such claim.
Mober reserves the right to modify, update, or discontinue any part of the Website or Services at any time, without prior notice.
We may update these Terms to reflect changes in our operations, legal obligations, or service offerings. Any changes will be effective as soon as they are posted on the Website. By continuing to use the Website or Services after changes are published, you agree to be bound by the updated Terms.
You are responsible for reviewing these Terms regularly to stay informed of any updates.
Mober also reserves the right to suspend, restrict, or terminate your access to the Website or Services if, in our sole discretion, we believe you have:
• Violated these Terms
• Misused our content, systems, or intellectual property
• Acted in a way that causes risk, harm, or legal exposure to us or others
• Provided false or misleading information
• Failed to comply with payment obligations (where applicable)
Termination may occur with or without notice. If terminated, you must immediately stop using the Website and any materials or systems provided by Mober.
By engaging our services, you acknowledge and accept that you are paying for our time, intellectual property, expertise, systems, and access to strategic frameworks, not for a guaranteed result.
Due to the custom nature of our services, (which may include advertising, content development, CRM builds, automation, and strategic consulting), once work has commenced or deliverables have been produced, no refunds will be issued for change of mind, delays in implementation, or outcomes that are impacted by factors outside of our control (such as your sales process, advertising budget, industry competition, or client responsiveness).
This includes situations where:
• You change your mind after payment
• You fail to provide required materials or feedback in a timely manner
• You are unable or unwilling to implement our recommendations
• Results vary or underperform due to factors outside Mober’s control (e.g. your sales process, client follow-up, industry conditions, offer quality, ad spend)
However, nothing in this policy limits your rights under the Australian Consumer Law. You are entitled to a refund or other remedy if our services:
• Are not delivered with due care and skill
• Are not fit for the purpose for which they were acquired
• Do not match the description provided
If you believe a consumer guarantee has not been met, you may submit a refund or remedy request in writing to [contact@mober.co], clearly outlining the issue and relevant details. We will review all valid requests in accordance with our legal obligations under Australian Consumer Law.
We reserve the right to deny refund requests that fall outside of these legal requirements, particularly where time, resources, or deliverables have already been allocated or provided in good faith.
Payment terms for Mober’s services will be clearly outlined in your invoice, scope of work, or service agreement. Payment is required by the due date specified. If no date is specified, full payment is due within 7 calendar days from the date of invoice.
By engaging our services, you agree that:
• Late payments may incur interest at 2 percent per month, calculated daily from the due date until payment is received
• Failure to pay may result in suspension of current and future services without notice
• If your payment fails or is reversed (e.g. chargebacks), you remain liable for the full invoiced amount and any additional fees associated with debt recovery
You are responsible for all applicable:
• Taxes (e.g. GST)
• Government levies or duties
• Currency conversion fees, international transfer costs, or bank surcharges if paying from outside Australia
Mober may use third-party platforms or payment processors (such as Stripe, XERO, GoCardless ) to collect and manage payments. You agree to comply with any platform-specific terms and authorise Mober to store and charge your nominated payment method where applicable.
Non-payment may result in formal recovery action and legal proceedings. You agree to cover any associated collection or legal costs incurred by Mober in enforcing these Terms.
Mober will not be liable for any delay or failure to perform its obligations under these Terms due to circumstances beyond our reasonable control. This includes acts of God, natural disasters, government actions, pandemics, labour disputes, internet outages, or third-party service interruptions.
The Website and Services may contain links to third-party websites, platforms, tools, or services. These may include advertising platforms (such as Meta or Google), CRM systems, booking software, payment gateways, content hosts, or other software integrations.
These third-party services are not owned or controlled by Mober. We provide access to them for convenience or functionality, but we are not responsible for:
• The content, accuracy, or availability of third-party websites
• Any products, services, or experiences provided by those third parties
• Any data handling, privacy practices, or terms set by those third parties
You use third-party platforms at your own risk and are responsible for reading and agreeing to their terms and conditions. Mober does not guarantee the compatibility, uptime, or continued availability of any integration or platform.
If a third-party service becomes unavailable, is suspended, or changes its policies, Mober is not liable for any impact this may have on your business, campaigns, or performance.
These Terms are governed by the laws of New South Wales, Australia, without regard to conflict of law principles. By accessing or using the Website or Services, you agree that any dispute, controversy, or claim arising out of or relating to these Terms, your use of the Website, or any dealings with Mober will be subject to the exclusive jurisdiction of the courts of New South Wales.
If you access the Website from outside Australia, you are responsible for ensuring that your use complies with all local laws and regulations. Mober makes no representation that our Services are appropriate or available for use in all locations.
Any legal proceedings brought by you must be initiated in a New South Wales court, unless otherwise required by law.
If a dispute arises out of or relates to these Terms, your use of the Website, or your relationship with Mober, both parties agree to first attempt to resolve the matter through informal negotiation.
If the dispute cannot be resolved within 30 days, it will be submitted to final and binding arbitration, conducted in accordance with the rules of the Australian Centre for International Commercial Arbitration (ACICA).
Arbitration Terms:
• The arbitration will be held in Sydney, Australia
• The language of the arbitration will be English
• The proceedings will be conducted by a single arbitrator, unless both parties agree to a panel of three
• Each party will bear its own legal costs, with the arbitrator having the authority to allocate arbitration costs fairly
Any decision or award resulting from the arbitration will be final and binding on both parties and may be enforced in any court of competent jurisdiction.
This clause does not prevent either party from seeking urgent injunctive or equitable relief through the courts if required.
If any part of these Terms is found to be invalid, unlawful, or unenforceable under any applicable law, that part will be interpreted as closely as possible to its intended meaning. If this is not possible, it will be removed, and the remaining provisions will continue in full force and effect.
Our failure to enforce any provision of these Terms at any time is not a waiver of our right to enforce it later. Any waiver must be in writing and signed by an authorised representative of Mober.
These Terms constitute the entire agreement between you and Mober regarding the use of the Website and Services. They supersede all prior or contemporaneous communications, whether oral or written.
You may not assign or transfer your rights or obligations under these Terms without our prior written consent. Mober may assign or transfer its rights without restriction.
If you have any questions about these Terms, our services, or how we operate, you can contact us using the details below:
Mober Pty Ltd
Email: contact@mober.co
Website: https://www.mober.co
We aim to respond to all enquiries within a reasonable time frame.
Please review our Privacy Policy and Earnings Disclaimer.
These Terms and Conditions were last updated on 11 June 2025.